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T&C, Policies & Disclaimers

Welcome to Seed and Flourish.  

If you continue to browse and use this website you are agreeing to comply with and be bound by the following terms and conditions of use, which together with our privacy policy and website disclaimer, govern seedandflourish’s relationship with you in relation to your use of this website.

This website is owned and operated by Nicole Peasnell, trading as Seed and Flourish, ABN 53 405 291 193.

When you use any services or products provided to you by Seed and Flourish, you agree to be bound by the terms and conditions set out on this page, and you are aware that these terms and conditions may change without notice.   

If you do not agree with these terms and conditions, you need to immediately cease using our products, services, and this website. 

You must be over 18 years of age to use this website and to purchase any goods or services. If you are under 18 years of age a parent or legal guardian must be present for the consultation.

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AMENDMENT OF TERMS

We reserve the right to change or modify these terms at any time. Please check these terms regularly prior to using our website to ensure you are aware of any changes. If you choose to use our website then we will regard that use as conclusive evidence of your agreement and acceptance that these terms govern your and seedandflourish.com’s  rights and obligations to each other.

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LIMITATION OF LIABILITY

It is an essential pre-condition to you using our website that you agree and accept that seedandflourish.com is not legally responsible for any loss or damage you might suffer related to your use of the website, whether from errors or from omissions in our documents or information, any goods or services we may offer or from any other use of the website. This includes your use or reliance on any third party content, links, comments or advertisements. Your use of, or reliance on, any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific, personal requirements. You acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

You must be over 18 years of age to use this website and to purchase any goods or services.

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DELIVERY OF GOODS

Physical goods may be delivered by Australia Post and/or other reputable courier companies. Orders and deliveries are processed promptly upon receipt of full payment. No product will be sent out without prior payment. We aim to deliver your products as quickly as possible, however please allow 5-7 working days for delivery. Damaged or lost orders should be resolved with Australia Post or the courier company directly and we are not responsible for goods that are damaged in transit or not received. Replacement of damaged or lost items is made at the discretion of seedandflourish.com. Digital goods are delivered immediately. Please be aware there are inherent risks associated with downloading any software and digital goods. Should you have any technical problems downloading any of our goods, please contact us so we may try to assist you.

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RETURNS AND REFUNDS

We do not offer returns or refunds for any products for change of mind, any products damaged by you, or if the therapeutic process has not met your expectations.  Individual results vary and therefore cannot be guaranteed. If any products posted to you have been damaged in transit, or if the wrong item has been sent to you, please contact us as soon as possible. If there are any other issues, please contact Seed and Flourish directly to discuss these. 

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GENERAL DISCLAIMER

Any information on this website, as well as any social media pages related to Seed and Flourish is provided for educational purposes only, and is in no way a substitute for medical advice or medical care.  You are solely responsible for any results you obtain as a result of using information from this website and any social media pages related to this website. 

Any information provided on this website and related social media pages is for personal use only, and is not to be used or distributed for any commercial purposes, without prior permission from Seed and Flourish. 

We take all reasonable care to ensure that the information provided on this website and related social media pages is accurate, and relevant, but we cannot make any guarantees or accept any liability in the case of any errors or inaccuracies. 

The content on this website and related social media pages is not to be used in any way that competes with Seed and Flourish. 

We may provide links to external sites and services providers, but we accept no responsibility for any interactions you may have with these external providers. 

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PRIVACY

At seedandflourish.com, we are committed to protecting your privacy. We use the information we collect about you to maximize the services that we provide to you. Please read our separate Privacy Policy carefully.

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EXCLUSION OF COMPETITORS

If you are in the business of creating similar documents, goods or services for the purpose of providing them for a fee to users, whether they be business users or domestic users, then you are a competitor of seedandflourish.com. seedandflourish.com expressly excludes and does not permit you to use or access our website, to download any documents or information from its website or obtain any such documents or information through a third party. If you breach this term then seedandflourish.com will hold you fully responsible for any loss that we may sustain and further hold you accountable for all profits that you might make from such unpermitted and improper use. Seedandflourish.com reserves the right to exclude and deny any person access to our website, services or information in our sole discretion.

 

PAYMENT TERMS

Payment for all consultation services must be made in full a minimum of 24 hours before the consultation date.  If booking the consultation online, you will be prompted to make the payment for the consultation at the time of booking.  If booked via the clinic you will receive an invoice prompting payment which is required a minimum of 24 hrs before your consultation. Alternatively, pre-payments for consultations can be made via bank transfer - contact us directly to arrange this. Consultations will be cancelled 24 hrs prior if payment has not been received. Payments for any prescribed products, including herbs and supplements, must be made at each consultation. Where you have been provided an invoice for herbs and supplements payment must be made in accordance to the due date on the invoice.

All prices quoted are in Australian dollars. 

We utilize Square as our payment system, and their privacy policy can be found here

Private health fund rebates are currently not available for naturopathic consultations in Australia. 

Seed and Flourish reserves the right to change consultation pricing without notice. 

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CANCELLATION POLICY

Seed and Flourish has a strict 24 hour cancellation policy in place.  Any appointments may be cancelled or rescheduled only outside of 24 hours from the consultation date.  Any late cancellations or reschedules will incur a $50 fee.  Due to the time required to provide you with the best care in consultation, If you are more than 10 mins late to your appointment it may be deemed a late cancellation and cancellation fees apply. No refunds will be provided if you have a late cancellation, late reschedule or do not show for your appointment at the booked time.

Where your practitioner is ill or otherwise, and therefore unavailable for your consultation, you will be given the opportunity to reschedule your appointment without penalty.  

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RETURNS AND REFUNDS POLICY

We do not offer returns or refunds for any products for change of mind, any products damaged by you, or if the therapeutic process has not met your expectations.  Individual results vary and therefore cannot be guaranteed. 

If any products posted to you have been damaged in transit, or if the wrong item has been sent to you, please contact us as soon as possible. 

If there are any other issues, please contact Seed and Flourish directly to discuss these. 

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DISPUTES

Seed and Flourish is located in Brisbane, Queensland. These terms and conditions are subject to the governing law of Queensland. 

If any issues arise for you from your use of our services, this website or related social media pages, you agree to make a genuine effort to resolve the issue through respectful discussion with Seed and Flourish. 

 

COPYRIGHT, TRADEMARK, RESTRICTIONS NOTICE

This website and its contents are the copyright of Seed and Flourish © 2021. All rights reserved. Content includes, but is not limited to, the design, layout, look, appearance, trademarks and graphics. You are not permitted to reproduce the documents, information or materials on the website for the purposes of sale or the use by any third party. In particular you are not permitted to republish, upload, transmit electronically or otherwise or distribute any of the materials, documents or products that may be available for download from time to time on this website. 

 

Any redistribution or reproduction of part or all of the contents in any form is prohibited other than the following. You may print or download contents to a local hard disk for your personal and non-commercial use only. You may copy some extracts only to individual third parties for their personal use, but only if you acknowledge the website as the source of the material. You may not, except with our express written permission, distribute or commercially exploit the content. You may not transmit it or store it on any other website or other form of electronic retrieval system.

 

Seedandflourish.com expressly reserves all copyright and trademark in all documents, information and materials on our website and we reserve the right to take action against you if you breach any of these terms. You may contact us at: info@seedandflourish.com

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